Customer Service Representative - London, United Kingdom - The Connected Consulting Group

The Connected Consulting Group
The Connected Consulting Group
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.


Duties:


  • Answer incoming customer calls and respond to customer inquiries promptly and professionally
  • Provide accurate information about products, services, and promotions
  • Utilize phone etiquette skills to ensure positive customer interactions
  • Analyze customer needs and recommend appropriate solutions
  • Up sell products or services to maximize sales opportunities

Skills:


  • Excellent communication and interpersonal skills
  • Strong problemsolving abilities and the ability to think quickly on your feet
  • Ability to multitask and prioritize tasks effectively

Salary:
From £23,949.23 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 11/04/2024
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