Customer Service Representative - London, United Kingdom - The Connected Consulting Group
Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.
Duties:
- Answer incoming customer calls and respond to customer inquiries promptly and professionally
- Provide accurate information about products, services, and promotions
- Utilize phone etiquette skills to ensure positive customer interactions
- Analyze customer needs and recommend appropriate solutions
- Up sell products or services to maximize sales opportunities
Skills:
- Excellent communication and interpersonal skills
- Strong problemsolving abilities and the ability to think quickly on your feet
- Ability to multitask and prioritize tasks effectively
Salary:
From £23,949.23 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 11/04/2024
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