Head of Product - London, United Kingdom - Sainsburys

Sainsburys

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

In Sainsbury's Tech, we power the UK's number 1 multi-channel, multi-brand retailer.

Our product teams are made up of inspiring and multidisciplinary individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business.

Food What could be more essential than finding healthy and delicious products that are affordable - this is our company mission.

As Head of Product in Food Online you are driving our vision and strategy to help everyone eat better.

We want to change the ways customers shop and think about food in digital experiences, moving from list based habits to thinking about end state meals and outcomes where getting started is half the battle.

We're moving to a headless and truly microservices based architecture which means we can deliver better experiences that are fast and responsive to customer needs.

You will be the leader of a team of product managers, senior product managers and group product managers who autonomously drive towards the outcomes you collaboratively set and your role is to coach and help them develop their individual visions while aligning to your future holistic view of product in your area.

This role will be responsible for one of the most important and commercial parts of the Food Online Customer Journey - Basket and Checkout.

You will need to focus on the small changes that can make a big impact to customer experience and conversion as well as the big changes to ensure we are underpinned by the best possible platform in the industry.

The Head of Product (HoP) is a critical leadership role, accountable for technology at the heart of our channels; leading an experienced and talented team.

Relentlessly focused on understanding, anticipating and exceeding customer needs, the HoP creates, drives and champions the long term vision for their product domain to achieve our over-arching business strategy.

This product leader is a customer centric motivator who inspires and coaches, while guiding the organisation in the pursuit of value growth.

The role is inherently cross functional and works closely with engineering, XD, eCommerce, and marketing.

The HoP will be responsible for multiple product managers who collectively look after a key part of the ecommerce journey.

They will develop product roadmaps aligned to outcomes, that require the HoP to coordinate within their team and across multiple areas.

The HoP is responsible for spearheading investigation and analysis on the product market within their product families, evangelising greater diverse thinking and taking inspiration for the best possible experiences and trade offs between whats possible.

The role demands a highly analytical approach and being able to work highly effective in a matrix environment.

The HoP is tasked with overseeing the innovation and improvement of the business products as well as the day to day activities in such a way that ensures that the product is constantly growing to suit the customers needs.

The position requires that the occupier be adept at synthesizing various technologies and capabilities into the products in a way that the consumers will love.

The role needs a commercially connected thought leader, combined with the ability to coach and guide stakeholders and teams to unlock future value.

Ultimately, the HoP is impactful in developing the culture and skillset of the Product organisation, shaping and delivering the future value for customers.

What I need to do:

Partner with key stakeholders to fuse business strategy and technology vision and strategy
Develop the vision, strategy, roadmap and backlog for your group of products, focusing on complete end to end customer experiences that deliver multiple strategic priorities, align to our technology strategy and respond to market changes.
Bring together and present multiple product visions within their domain into a single coherent overview.
Own the customer and business value, including secure funding, manage budgets and forecasts, through the appropriate financial governance process and relevant technology teams for your family of products. Continuously make effective prioritisation choices to deliver the maximum value and return on capital for your product.
Take accountability for endtoend delivery, ensuring work is prioritised across multiple teams and divisions and is in line with the business strategy. Make appropriate tradeoffs and prioritisation decisions to ensure the maximum value is achieved and delivered at pace.
Lead the collaboration with digital designers, other product teams and 3rd parties to launch capabilities and services, maximising reuse across the division/business/brands
Define outcomes for your product and contribute to setting and defining metrics and the north star for the product family
Manage and report postlaunch evaluation to validate that products work for customers or colleagues as designed and value is delivered, measured by appropr