Medical Secretary - Kilsyth, United Kingdom - Psymplicity Healthcare

Psymplicity Healthcare
Psymplicity Healthcare
Verified Company
Kilsyth, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Psymplicity is one of the UK's fastest growing independent sector clinics, providing outpatient psychiatry, psychology and psychotherapy services to thousands of individuals, couples and families with a wide range of mental health concerns.

Established in 2014, we work with individuals from all age groups referred to our clinic as well as having contracts in place with schools, universities and corporations to provide an array of services to their students and employees.

Our dedicated customer care team complement and support our clinical team to provide an extremely patient centred approach.

Our patient centred approach is only possible due to our dedication and commitment to create a nurturing, validating, supportive and cohesive culture for all staff.

We are deeply committed to the idea that the workplace should be somewhere where each individual member of staff can thrive because their individual needs are satisfied, they are sufficiently challenged and stimulated, a place where their career can progress, and they can realise their full potential.

Our clinical team combine decades of medical and psychiatric expertise with strong neuroscience and research experience.

Working at the forefront of mental healthcare delivery, we are privileged to find ourselves in a position in which we can contribute to the advancement of mental healthcare service frontiers.

We are interested in speaking with people looking to join a fast-growing, agile team passionate about innovation and making a difference to others welling.

You will work in a friendly and enthusiastic team of practitioners and admin staff. Across all admin departments and Clinical Governance teams we work as a family, supporting one another. We are a very transparent and close-knit team.

We focus on ensuring you have a good work-life balance.**Job Summary*To provide high quality support to patients, clinicians and Psymplicity employees in the daily running of the department as an individual and team player.

To undertake a range of clerical and administrative duties required to maintain the smooth running of the department and enable the team to achieve their objectives and meet required deadlines.

Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary teams and external agencies within accordance with Psymplicity policies and procedures.


Job
Responsibilities

  • Acting as first point of contact for the department, responsible for opening, logging and distributing mail, answering telephone and enquiries from all staff, patient, providing information, directing and prioritising queries as appropriate.
  • Typing letters, reports and associated documentation as required.
  • Main point of contact for designated clinician. Responsible for responding to patient enquiries quickly and efficiently.
  • Keeping other medical secretaries and administration assistants up to date with any changes to clinician's schedule.
  • Maintain clinician diary for appointments, meetings, annual leave, etc.
  • Maintain confidentiality of all sensitive information as per the Data Protection legislation and work within all Psymplicity's policies policies.
  • To adhere to all departmental, secretarial and administrative policies and procedures.
  • Attending regular team meetings to discuss work issues.
  • Working flexibly when the service requires cover in times of annual leave, sickness and increased activity.
  • Maintain a clean, tidy, effective working area at all times
  • Liaising with external agencies such as pharmacies and NHS services.

Benefits:

We offer an opportunity to work in a top performing team. An organisation where everyone is treated with respect. We strive to create a diverse, equal and inclusive work environment. We invest in our associates by offering a broad array of development opportunities.

Psymplicity is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

If you have any questions or would like further information, please get in touch.**Location*: Banton, Kilsyth


Salary:
£24,000.00-£27,000.00 per year
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