Shift Leader - Bethnal Green, United Kingdom - Tesco

Tesco

Verified Company

Bethnal Green, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the role

Sunday 06:00 23:00
Monday 06:00 23:00
Tuesday 06:00 23:00
Wednesday 06;00 23:00
Thursday 06:00 23:00
Friday 06:00 23:00
Saturday 06:00 23:00
Serving our customers, communities, and planet a little better every day.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly.

From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role.

You'll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you'll:

Work in a fastpaced retail environment, with bags of variety
Take ownership of running duty shifts, coordinating the team to deliver a clean, wellstocked store that exceeds customer expectations
Be there for customers, listening to them and helping to make sure they leave the store with what they came for
Look for ways to improve service, including coaching your colleagues and giving feedback to the team
Guide and support your colleagues instore, making sure it stays a safe place to work and shop
Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
Lead from the front, and set a great example for your colleagues in everything you do

You will be responsible for

Coordinating the store team to deliver an easy, fussfree shopping experience for customers
Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
Being the goto person for colleagues in the absence of a manager for daytoday queries
Making sure the store is always clean, tidy, and wellpresented
Supporting managers to coordinate seasonal, community and charity events
Contributing to a great team atmosphere, that's inclusive of everyone
Providing great customer service, by listening to our customers and putting them first in everything you do
Keeping the team wellinformed and up to speed on any communications, changes, or updates
Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
Following health and safety routines and procedures, and ensuring colleagues do the same
Recognising and celebrating colleagues within the team who are providing great service

You will need

To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
To build strong, longlasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
To be a clear communicator, comfortable with using a variety of methods to keep your team wellinformed and up to date
To be comfortable taking the lead, and overseeing the store in the absence of your Manager
To be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
To be motivating, so you can inspire your team to deliver beyond expectations
To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move.

Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers.

It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.

We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.

We're a big business with diverse working patterns and many business areas which means that we can find something that works for you.

Everyone is welcome at Tesco.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here
.
Please note

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please click h