Receptionist/administrator - Chester, United Kingdom - Bonhams

Bonhams
Bonhams
Verified Company
Chester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About Bonhams
Bonhams is a global auction house with an 18th century heritage poised for transformative change.

Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewellery, and entertainment memorabilia.


Our employees are passionate about their work and we pride ourselves on a bespoke approach that aims to make every client feel important.

It is an exciting time for our business and our global leadership team of art world professionals are now ready to for a People focussed team to help them develop their talent strategy, strengthen our people brand globally, build organisational capability and drive process improvement.


About the Role


The Receptionist/Administrator is an integral role in the Chester Bonhams office, supporting the Specialists in the successful consignment of client's goods, as well as helping in the day to day running of the office.


About the Chester Office


Bonhams Chester office is situated in the heart of the city and is the companies centre for clients in the North West of England and North Wales.

The office sources via its specialist team a complex variety of items for most of the London selling departments, sending a van of items to London about every three weeks.


Key Responsibilities

As a Receptionist/Administrator:

  • You will be the offices experienced user of Auctioneer 3, Bonhams' bespoke Auction Management System and primary business tool.
  • You will be responsible for managing clients and their property throughout the sale cycle, including receipting property into A3, generating, and issuing consignment contracts, requesting, and uploading client details and payment management.
  • You will be the offices primary contact for a range of external stakeholders ranging from clients to restorers and suppliers, escalating to your specialists when required.
  • You will help coordinate and pack the movement of property to London, working with regional offices, Shipping, Operations & Photography to ensure efficient and compliant stock transfer.
  • You will work with Client Services, Operations and Shipping to support clients with after sale enquiries, including the resolution of payments and arranging shipping quotes for both purchased and unsold lots.
  • You will support the office with preparing valuations and letters along with the daytoday administration of the office.
  • You will assist with the handling of artwork, to include taking care of daily deliveries and collections, packing and unpacking, where required.

Key Skills and Experience

  • Strong time management and organisational ability
  • Excellent communication in all modes with both internal and external stakeholders
  • Ability to manage workflow and priorities in a fastmoving environment
  • A flexible approach and a willingness to support Departments and teams outside of your core responsibilities
  • 12 years in an administrative position (not necessarily from an auction background)

What We Offer:


  • 28 days annual leave (including bank holidays) increasing to 33 with service.
  • Private Health Care
  • Life Assurance
  • Health & Wellbeing Assistance Program
  • Enhanced Family Friendly Policies
  • Learning and Training Assistance Program
  • Annual Travel Season Ticket Loan
  • Cycle to Work Scheme
If you wish to apply, please send your CV and cover letter by the 5th April 2023 at midnight.

Bonhams is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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