Community Engagement Officer - Shrewsbury, United Kingdom - Radfield Home Care

Radfield Home Care

Verified Company

Shrewsbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Community Engagement Officer

_ Reporting to:
__Business Development Manager_

Location:
Shrewsbury & Oswestry

Contract:
Full-Time

Salary:
£22,000 - £24,000

ABOUT US
Radfield Home Care Franchising is an award-winning franchisor in the private home care sector. We operate a network of over 30 franchise offices who provide care services in the older person marketplace. We are looking for a Community Engagement Officer to aid the support of the franchise network.

_ JOB PURPOSE_

Your role as the Community Engagement Officer will be pivotal to the growth of the Radfield Home Care network. To do this, you will embody our familyfocused, values driven company culture and focus on partnering with individuals that share a similar ethos and a passion for creating a highquality care service._

You will be responsible for a specified local area in North West Shropshire (Oswestry), in order to forge, nurture and maintain links & relationships with potential new clients, potential new Care Professionals, and Community groups in the local area, in order to expand Radfield Home Care's offering in to new territories. The Community Engagement Officer will report directly to the Business Development Manager based at the Shrewsbury & Oswestry office.

You will be required to organise and attend events in the local community, sharing information about our services and delivering our community engagement.

The purpose of the role is to generate awareness of Radfield Home Care's services, ethos and brand, utilising and espousing our unique BeThere movement.

This role would suit an outgoing and friendly person who thrives on variety, enjoys meeting new people and building strong business relationships, often from scratch, in their local community.

In particular, those from a
retail, retail management, recruitment or sales background, this role would be of interest.

SKILLS, KNOWLEDGE & QUALIFICATIONS

Essential:

3 years' experience working in a similar role in either marketing, sales, retail, operations, recruitment or training
Be confident to go networking in the local community
Basic understanding of Personal Care compliance and CQC regulation
Ability to form relationships and quickly establish common ground with individuals
Be an enthusiastic 'people person' who can motivate and influence others
Ability to selfmotivate and work in a selfdirected way, be professional in manner and appearance
Experience using Office software, Google Suite, webbased systems and CRM software
Full driving license and access to a car

SKILLS, KNOWLEDGE & QUALIFICATIONS

Desired:

Experience in a role that involves networking with a range of diverse stakeholders
sales, retail, recruitment, people management are all relevant.
Experience working in the franchise home care marketplace
Experience of working in a management role
Experience using social media platforms to build brand awareness and/or recruitment activity

MAIN RESPONSIBILITIES

Proven track record in successfully building strong relationships both face to face and virtually within a local community to achieve business objectives using a variety of tools and techniques.
Good understanding of marketing with experience of using a range of marketing and communication approaches/strategies including managing social media platforms & campaigns.
Good working knowledge of IT systems with experience of Microsoft Office & Google Suite and virtual platforms (Zoom, Microsoft Teams, etc), with the ability to learn and adopt new technologies where appropriate & needed.
Experience of using data and analytics to be able to speak about & make informed business decisions.
Effective interpersonal skills with excellent verbal and written communication skills, with the ability to deliver effective and engaging presentations or workshops to a broadbased audience of varying demographics.
Strong organisational skills, and ability to prioritise work streams.
Selfmotivated with the ability to work independently, use initiative and be resilient.
Ability to work flexibly to meet the needs of the business.
Competent in using a CRM database to capture data, and follow up where necessary.

SALARY & BENEFITS
-
£22,000 to £24,000 base salary plus reimbursement of expenses and travel:

-
Pension scheme:

-
Opportunity to work flexibly:

-
Opportunity to work partly from home: