Customer Support Assistant - Dartford, United Kingdom - Kent County Council

Kent County Council

Verified Company

Dartford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Advert

The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities.

Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older people.

To deliver all this, we need the right people serving our customers. Prior library experience isn't essential - it's much more important that you're friendly, outgoing, and approachable.

If you enjoy working as part of a team and are passionate about delivering great customer service to the local community, we would love to hear from you.

17 hours per week are worked across a range of hours including weekends/every Saturday, and you may be required to undertake periods of lone working.

The work locations will be spread over Dartford, Summerhouse Drive and Greenhithe libraries.

As a Kent County Council employee, you will enjoy the following great benefits:

27 days annual leave rising to 29 after 5 years, plus bank holidays.
Competitive salary.
Local Government Pension Scheme.
Opportunities for training and professional development.
A wide range of health and wellbeing support.
Good work/life balance.
Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.

This post is considered by KCC to be a customer-facing position.

The Council therefore has a statutory duty under Part 7 of the Immigration Act to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.

The appropriate standards are set out in the Job Description/Person Specification.

Applicants to previous Customer Support Assistant vacancies in the past 6 months who have been unsuccessful need not apply.
Interview dates: 23 and 24 August 2023

Contact Details
Peter Groves, Customer Service Officer on

About The Company