Claims Handler - Somerset, United Kingdom - Independent Appointments

Independent Appointments

Verified Company

Somerset, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Claims Handler - Somerset - Hybrid working up to £24k per annum, flexi holidays, private health care, generous pension scheme, opportunity for progression with full support towards industry qualifications.

An experienced Claims Handler is required to join a fast paced, forward thinking specialist claims handling organisation who are passionate about people, have a big team spirit and want to provide the best customer service.

You will be part of a growing Desk and Field based Adjusting team which will be an exciting time to join.

You will work closely with a team of Adjuster Technicians mainly dealing with domestic and some commercial property claims with an interesting mix of clients.

There is a dedicated induction programme with continuous training through coaching and buddying. A dedicated development programme is also offered which includes training and promotional opportunities.

Key responsibilities:

Gather evidence and factual detailed information supported by site notes, photographs, witness statements etc.
Engage with the customer to consider the impact of the claim and advise the claims stages and expectations
Make decisions regarding policy liability
Maintain communication between various parties ensuring a successful claims outcome
Provide a high level of technical and quality commitment
Utilise the latest technology available to execute the role
Depending on experience from a desk base you will carry out virtual site visits to assess damage, training will be provided
Quickly respond to queries that arise

Applicant Requirements:

About you:

You will have a passion for delivering outstanding customer service with a real passion for working with people by being innovative, engaging and motivated to achieve results