Claims Operations Manager - London, United Kingdom - Insight Recruitment Solutions Limited

Insight Recruitment Solutions Limited
Insight Recruitment Solutions Limited
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

An opportunity to join a growing company to lead a small team within their Lloyd's Managing Agency, taking responsibility for the day-to-day management of team members and supporting outsource partners.

The Claims Operations Manager will support the Claimsteam and the Head of Claims. This role offers hybrid working.

Key responsibilities will include:

  • Day to day KPI oversight including exception reports and liaising with the claims team
  • Managing 2 technicians in the team to ensure that the oversight is undertaken in an accurate and timely fashion
  • Assisting the Head of Claims in MI and management reporting which is essential for ROC packs and meetings with Lloyd's
  • Being the contact person for IT systems (Trax, CRS, ECF) and ensures these run smoothly and there is the necessary oversight of these
  • Supporting the implementation and management of operational and reporting processes, procedures and initiatives across the department

Experience and skills required:

  • Relevant experience within a Claims Operations function within the Lloyd's market
  • Ability to lead and motivate a team
  • Data manipulation skills
  • Good communication skills
  • Adaptable to working in a demanding and changeable environment
  • Knowledge of the Lloyd's CRS system would be a plus
Our client is committed to diversity in all of its forms and operates an inclusive recruitment process.
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