Respiratory Outpatient Administrator - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trusts

Nottingham University Hospitals NHS Trusts
Nottingham University Hospitals NHS Trusts
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

The role/duties of the post are outlined above.

In undertaking this role, the employee will be expected to behave at all times that is consistent with and actively supports the Trust values which are detailed below.

Please see the attached the Job Description and Person Specification for key duties and responsibilities.


The role includes working closely with a multi disciplinary team to ensure patients appointments are booked in line with the previous clinical review.

The main elements to the role are; Booking appointments Clinic management Dealing with appointment queries over the telephone Working as part of a team Liaising with clinicians to ensure patients appointments are booked in line with their needs Using Careflow/Medway or any other relevant electronic booking systems arrange appointments for new and follow up clinics, as instructed by the directorate management team medical/nursing staff.

Reduce and cancel clinics Ensure Referral to treatment patient data quality is accurate at all times.

Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.

Manage the demand and capacity within the standard operating practice taking decision to escalate to the directorate management team any capacity issues
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