Day's Only Security Officer - Stevenage, United Kingdom - G4S

G4S

Verified Company

Stevenage, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Stevenage, United Kingdom | Salary: 13.68 hourly | Posted: 1 Dec 2020 |

Business Unit:
UK Secure Solutions | Region / Division: UK & Ireland |

Contracted Hours:
Full-time |

Employee Status:
Permanent | Reference: 9376

Job Title:
Security Officer

Outline
To provide general Security of the site by internal and external patrolling, access and egress control
- and other duties that exceed customer requirements and complies with Assignment Instructions,
- with a focus on customer service and care.

Always Upholding the reputation and integrity of the Company.

Dimensions

Reports to:
Shift Manager

Key Results Area

Security

Provide security of Perimeter fence and access and egress controls.
Operate external and internal security patrols as per the Standard Operating Procedures

(SOP's).- Operate radios, and any other physical equipment used on site.

Operate stop and search policies when instructed by GSK.
Carry out initial investigations and report both verbally and in writing on incidents,

suspicious activities, objects, and vehicles.

Report instances of property at risk of being lost, stolen, damaged and vandalised.
Carry out routine tests of security equipment as directed by G4S Managerial staff.
Perform locking and unlocking duties.
Ensure keys are handled in accordance with procedures laid down in the SOP's.
Respond to requests for assistance.
Fully understand the use of relevant I.T equipment and the GSK I.T. Security policy.
Enforce a clear desk policy.
Enforce the display of ID badges.

Customer Care- Display an outstanding level of customer focus and understand the reasons for it.

Enforce access and egress procedures stated in SOPs in a polite but assertive manner.
Ability to take responsibility for problems that staff, and visitors may have.
Excellent oral and written communication skills
Ability to take responsibility and deal with conflict situations.

Job Description - Security Officer

Excellent interpersonal skills with the ability to communicate effectively with individuals on

all levels.

Display the highest standard of personal presentation to maintain the image of both GSK

and G4S.
Fire and Emergencies

Ensure emergency escape routes are kept free from obstruction.
Support the routine tests of fire prevention equipment and alarms.
Investigate cause of Fire Alarm activation.
Undertake fire prevention patrols.
Fully understand and be able to carry out the role required in emergency situations.

Health and Safety

Record and report to Shift Managers all faults, health and safety hazards and unsafe working

practices.

Ensure all walkways are always kept clear.
Enforce health and safety procedures.

First Aid

Respond to calls for first aid/defib and administer treatment or summon medical help as

appropriate.

Report shortfalls in contents of first aid boxes to Shift Managers.

Administration

Provide accurate and timely information for the preparation of reports and complete as

necessary.

Maintain logbooks and records as laid out in the SOP's.
Issue visitor/contractor passes as laid down in the SOP's.
Issue temporary GSK ID passes as laid down in the SOP's.
Deal with lost property in accordance with the SOP's.
Answer telephone calls as laid down in the SOP's.
Responsible for ensuring that the out of hours escalation process is implemented in the

event of emergencies.

Report all faults with Security systems and record as per site process.
Report instances of property at risk of being lost, stolen, damaged and vandalised.

Post holder must be able to demonstrate:

Good literacy and communication skills and have good verbal and written English.
Possess a good telephone manner.
Be computer literate in Microsoft Excel, Word.
Excellent Customer Service & Awareness.

Personal attributes:

A consistently smart appearance.
Reliability, selfmotivation, and ability to use own initiative and work without supervision.

Job Description - Security Officer

The ability, tact, and diplomacy to deal with people at all levels including the client, the

client's staff, and visitors, in all circumstances including emergencies and other times of
- stress.

At all times, maintain the confidentiality of all information relative to Company operations

and staff, highly sensitive customer information.- Represent and promote the values and vision of G4S both internally and externally, while

following all G4S policies and procedures.- At all times, maintain a professional, courteous, and diplomatic level of communication,- Self-confidence and an interest in development