Clinic Coordinator/receptionist - Kettering, United Kingdom - Kettering General Hospital NHS Foundation Trust

Kettering General Hospital NHS Foundation Trust

Verified Company

Kettering, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a busy, expanding Maxillofacial and Orthodontic unit, we are looking for a dynamic, well organised, proactive individual who's looking for a challenge.

This position requires a friendly individual who can work within a busy environment and has a ability to problem solve.

The department has recently expanded and offers a range of services.

The successful applicant will be expected to work as a team but show initiative, they must be able to adapt to a changing work environment and work well under pressure.

Excellent communication skills are essential as you will be negotiating, booking and co ordinating patient appointments over a multitude of platforms.

You will also be the welcoming face of the department so a friendly, professional disposition is an absolute requirement

If you enjoy being part of a friendly, motivated team where you will have the responsibility of working alongside the clinical team, ensuring the preparation for these fast moving and diverse services - this is the job for you

Post holder will be front of house and the greeting face of the department, therefore must have a pleasant and friendly manner.

Will be required to greet the patients and ensure the patients demographics are correct, updating where necessary.

Good communication skills are essential as working alongside the multidisciplinary team, liaising with different departments, trusts and departments to ensure good continuity of care for patient cohort.

This includes negotiation of outpatient clinic appointments with patients and subsequent booking of clinics on electronic systems. Booking Minor surgery appointments for patients within the department following consultation - filling and fully utilising clinical procedure sessions. Liaising with medical secretaries, medical records and other department to ensure correct documentation is available for patient attendance.

The post holder will require a good working knowledge of IT as all systems used in this post are digital.

Please see attached Job description for more details

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey.

Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people.

We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

Our Excellence Values:

Compassion

Respect

Integrity

Courageous

Accountable

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.