Team Manager - Brighton, United Kingdom - Office Angels

Office Angels

Verified Company

Brighton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

TITLE:
Team Manager

LOCATION:
Brighton

HOURS:
Monday - Friday, 40 hours per week

SALARY:
£35,000 - £55,000 p/a + excellent benefits

Benefits:
Employee assistance programme, long service increased holiday, regular salary reviews, paid overtime, excellent office space with breakout area, including pool table, darts, TVs and more

CULTURE:
Dynamic, social, friendly, supportive.

Due to lots of exciting growth within the company, we're teaming up with the Hiring Manager to recruit a Team Manager to join the expanding team.

This exciting opportunity would suit you if you have experience managing Customer Service or Support Desk teams, and if you would like to work for a dynamic, fast growing, well established leading company

Your responsibilities will include:

Managing the day to day running of the support desk team
Providing coaching and mentorship
Setting performance goals and monitoring progress towards meeting them
Developing and implementing process and procedures for improvements
Motivating the team and working closely with them to resolve issues

About you:

You will have a strong background in managing customer service or support desk teams
Good understanding of technical concepts
Strong leadership and people management skills
You will take advantage of the opportunity here for unlimited training for both yourself and your team

Next steps:

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.