Administration Officer - London, United Kingdom - Deekay Technical Recruitment Ltd

Deekay Technical Recruitment Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Business support officer

Islington

4 mths contract

£21.60 / hr

To provide a broad-spectrum of administrative support to a range of services across the
council.

Facilitate the smooth running of administrative activities.
To support the role of Deputy Business Support Manager and act as a point of contact

for queries relative to the administrative functions from service users.

Responsibilities:

Process and distribute incoming/outgoing documents and post (electronic and paper)

using the database systems and scanning / indexing technology relative to the service
area ensuring safe delivery of office correspondence.

Maintain electronic records including quality control for important documents.
Assist in the preparation of responses to requests for information in relation to; freedom

Ombudsman; as required by the role.

Carry out basic financial checks and monitoring of payments e.g. travel, subsistence and

vouchers. Processing payments and invoices in accordance to financial procedures.

Collate and provide statistical information as required.
To work in accordance with safeguarding and security procedures relative to the service

area and promote the procedures to those you come into contact with.

Assist in the preparation and duration of meetings and events; making bookings,

schedules (room and online arrangements), organising calendars and note/minute
taking.

Proactively respond to and resolve, in a timely and courteous manner, a wide range of

or in writing, in line with the councils customer care standard.

Provide a responsive reception service ensuring all duties and responsibilities relevant to
the role are performed in line with the councils customer care standard.

Maintain the ordering of office supplies/ stock to enable office based and remote

working.

To maintain a good working relationships with team members, other council

departments and partner agencies.

Provide administrative cover assisting business support team members, ensuring

continuity of administrative activities, as required.

Receive and respond to queries received by a range of contact points logging information

accurately and alerting staff and managers accordingly.

To work in line with general office process and procedures.

General

To use and assist others in the use of information technology systems to carry out duties

in the most efficient and effective manner.

To achieve agreed service and personal objectives, as agreed by the line manager.
To undertake training relative to the role and constructively take part in meetings,

supervision, seminars and other events designed to improve communication and assist
with the effective development of the post and post holder

To be committed to the Council's core values of public service, quality, equality and

empowerment and to demonstrate this commitment in the way duties are carried out.

Ensure that duties are undertaken with due regard and compliance with the Data

Protection Act and other legislation.

Carry out duties and responsibilities in accordance with the Council's Health and Safety

Policy and relevant legislation.

At all times carrying out responsibilities/duties within the framework of the Council's

Dignity for all Policy. (Equal Opportunities Policy).

Proven experience as an Administrative Officer,
or similar role.

Experience of working to high standards of
customer care communicating effectively with
service users internal and external via a wide
range of communication channels (Telephone,
online, in writing). Handling all situations in a
professional, sensitive and diplomatic manner.

Ability to create, maintain, extract electronic
records, update databases and excel
spreadsheets, including graphs etc. to a high
level of accuracy.

EMAIL ME IF INTERESTED

Job Types:
Fixed term contract, Freelance, Temporary contract

Contract length: 4 months

Salary:
£21.60 per hour

Schedule:

Day shift

Experience:

Admin Officer: 3 years (required)
- customer care: 1 year (required)
- create, maintain, extract electronic records: 1 year (required)

Work Location:
One location