Operations Administrator - Yate, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Yate, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Working for a lovely Client in Yate. We are looking for a full time Operations Administrator to join their team.

Duties include:
Description

This role is ideally suited to an enthusiastic, pro-active, self-motivated individual who can prioritise their own workload whilst being a team player.

Main duties will include, but are not limited to:

The accurate logging & updating of calls using bespoke software
Ordering kit through suppliers and creating purchase orders
Answering telephone & processing as appropriate, giving excellent customer service by liaising the progression of jobs with customers & the team of engineers
Dealing with general administrative tasks
Liaising with the Account managers with the provision of up to date statistics on work in progress & progress of files.
Ensuring consistent quality standards for all processes within the department & identifying the need for corrective actions.
Liaising with the purchase ledger department in respect of subcontractor invoice sign offs.

Profile

Previous office experience, preferably within a service industry with a proven track record in delivering excellent customer service at all levels.
GCSE pass in Maths & English or equivalent required
Strong IT skills and competent user of standard business software including Microsoft Office, Excel, Word & Outlook Express
Excellent communication skills, both written & verbal
The ability to prioritise and proactively manage your own workload, whilst working under pressure
The ability to work on your own initiative & make decisions when required.
Have accuracy and attention to detail
Be a team player with a sense of humour