Cash Applications Specialist - Colchester, United Kingdom - Informa Global Support

Informa Global Support

Verified Company

Colchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Company Description Informa** is a leading international events, intelligence and scholarly research group.

We're the specialist's specialist.

Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Informa's divisions include:

Informa Connect, a specialist in content-driven events and digital communities that allow professionals to meet, connect, learn and share knowledge.

Informa Intelligence, providing digital intelligence and data-based products, consultancy and research services that help businesses in specialist markets make better informed decisions, spot opportunities and gain competitive edge.

Informa Markets, creating platforms for international markets to trade, innovate and grow. Through over 500 leading brands, our exhibitions, specialist digital content and data solutions allow customers operating in specialist markets to meet and trade, and for their businesses and markets to thrive.

Informa Tech, a division bringing specialism in technology. We aim to inspire the global technology community to design, build and run a better digital world through research, media, training and events that inform, educate and connect businesses and professionals working in technology.

Global Support is Informa's sixth division, with major hubs in the United Kingdom, United States, Hong Kong and Singapore as well as several smaller locations. As the team behind the teams, Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.

This is a 6 months full time contract and the purpose of this role is to ensure the timely and accurate allocation of monies to customer accounts.

This role requires excellent communication, meticulous attention to detail and practical skills

You must ensure that all company policies are adhered to.

You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.

Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties.

The Cash Applications Specialist is expected to assume the following key responsibilities plus any other reasonable duties as required:

Process bank statements and update matching rules within the system when applicable
Input and process daily cash receipts from statements, cheques and credit cards
Performing standard cash allocations
Reconcile associated General Ledger
Reconcile SAP, bank postings and MCAS daily where appropriate
Action refund payments by appropriate method
Prepare bank reconciliations for all bank accounts controlled by the SSC
Investigation and resolution of all reconciling items identified in the reconciliation process
Prepare reconciliations for all credit card and petty cash balance sheet accounts where applicable
Prepare reporting on cash movements to assist cashflow analysis where applicable
Preliminary Investigation and resolution of unidentified and unapplied payments
Allocation of such unallocated payments to appropriate systems
Allocation and reconciliation of funds pertaining to Agent Order Files (SSC Specific)
Liaison with internal and external customers
Resolution of queries from both internal and external customers
Preparation of reporting credit balances (SSC Specific)
General duty of care to colleagues
Work collaboratively across teams/businesses
Act as a role model to others
Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

Qualifications Skills & Abilities**- Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts

Proficient skills in Excel, Word and Outlook are essential
Remain approachable under pressure
Knowledge and ability to use relevant internal systems
Act with integrity, tact and diplomacy
Work as part of a team
Ability to complete a variety of related tasks
Proactively solve problems
Excellent Customer Service skills
Good time management skills
Ability to be flexible within role
Excellent oral and written communication skills

Knowledge

Good knowledge and understanding of Cash Applications processes within specific area of expertise:
Queries & Allocations
Cash Processing and Reconciliations
Best practice in Cash Operations
A thorough knowledge of SAP system preferable

**Additio