Emea HR Operations Coordinator - London, United Kingdom - Wunderman Thompson

Wunderman Thompson

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands.

Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients.

We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Who we're looking for:

We are looking for an HR Operations Co-ordinator to work within our EMEA People team.

This is a wide-ranging role which includes general HR operations work, data & reporting, day-to-day HR advice and supporting the EMEA People Leadership team in the delivery of projects.

The operations and advisory work is primarily for the Global & EMEA HQ team (around 100 people).

The data, reporting and project work is across the EMEA region, giving the opportunity work with People team colleagues in markets ranging from the Nordics to South Africa.

You will be experienced in HR Operations and comfortable working in a fluid and complex international environment.

Within the HQ team, we look after some of the most senior people in the business, so a high level of discretion and professionalism are essential.

What you'll be doing:

General HR Operations work for EMEA & Global HQ teams;

Own the new starter process, including producing offer letters & contracts, reference & background checks, organising onboarding, ensuring IT accounts are set up etc.
Prepare other documentation such as probation letters, reference letters, parental leave letters, salary review & bonus letters, visa letters for clients visiting UK and other correspondence
Manage the leaver process
Maintain all people data on Workday & ensure payroll receive required information on timely basis
Log Workday service tickets & ensure issue resolution, test improvements to the system & be point of contact for Workday for HQ team
Maintain Statement of Processes for Workday & related operational activities
Manage the benefits enrolments for starters, leavers, changes

Regular data & reporting activities, including;

General EMEA wide people data audits & maintenance
Internal expert on Aloha, our global people database, requesting access for new People team members from global IT, training new team members
Keep the WPP Executive-Compensation system up to date
Respond to data requests from WPP, our global team & contacts around the region
Produce Workday reports on HQ population
Assist in region wide People reporting, including collating attrition data

Provide generalist HR advice;

Advise the HQ team on policies, absence, holidays and benefits
Advise managers on onboarding, probations and other operational processes
Conduct exit interviews & report on trends

Support EMEA HQ People Leadership team;

Work with Talent & Culture Director to produce agenda & slides for monthly Regional People Leadership calls
Assist Chief People Officer with People slides for Quarterly Reforecast & other meetings
Assist with operational elements of wide variety of People team projects, such as Pulse Surveys and Recognition programme

What you'll need:

Be experienced in the operational elements of the full employee lifecycle, with great attention to detail
Be comfortable providing daytoday advice
Be organised and used to managing your own workload to enable you to meet deadlines
Have is a desire to learn and to improve how things are done, along with the initiative to help make changes happen
Be comfortable with ambiguity and change; we are continually improving how we do things
Quickly build and maintain trusted partnerships
Be culturally sensitive, able to adapt to working with people from a range of countries
Have good word, excel & powerpoint skills
Workday experience a plus but not essential

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect.

As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people.

We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency.

For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.