Head Vet - Waltham Forest, United Kingdom - The Pet Vet

The Pet Vet

Verified Company

Waltham Forest, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Vet - London:

Salary:

From £65,000 depending on experience

CPD:

Support allowances available

Relocation Package:

Options available

Overall purpose:

This is a fantastic opportunity for a dedicated, customer-focused Head Vet to join our friendly team at our Waltham Forest surgery.

This role spearheads continuous improvement of the service capability of the surgery and the upskilling of colleagues in order to become a centre of clinical excellence.

In doing so, this role is key to driving turnover and profitability.

You'll be a key member of our surgery's management team, delivering excellence in clinical care and customer service.

You'll be responsible for delivering preventive services, treating sick and injured pets and be able to demonstrate a real passion for promoting pet wellbeing.

As the surgery's senior clinician, this role is responsible for all aspects of clinical governance and for helping to steer the overall direction and unify the clinical culture of the business.

You'll lead our team of passionate, highly-skilled Veterinary Surgeons, Veterinary Nurses and front of house staff. Our Senior Veterinary Surgeon has qualifications in small animal medicine and has an interest in soft tissue and ultrasonology.

Another Veterinary Surgeon in our team has a passion for medical cases - she has a qualification in critical care and is working towards her certificate in small animal medicine.

As well as actively supporting the upskilling of our colleagues, we also pride ourselves on providing a flexible working environment.

One of our Senior Veterinary Surgeons currently splits his time working between our Waltham Forest and Morden practices.

Our state-of-the-art Waltham Forest surgery is a large, purpose-built centre with 8 consulting rooms.

We provide a nurse consultation service and we're delighted to have recently been awarded silver cat-friendly clinic status from the International Society of Feline Medicine.

About us:

We're part of the UK's largest, independent, family-owned veterinary group with a nationwide presence.

We offer exceptional care in the local communities we serve, helping pets to live long, happy and healthy lives with their families.

Our state-of-the-art surgeries are purpose-built, light and spacious and equipped with the latest technology.

We're committed to creating an environment that offers exceptional clinical care and where our colleagues love to work, our patients are calm and our customers feel assured.

We're continually investing in developing our growing team and there's never been a better time to join us

To attract and retain the best talent in the sector, we offer market-leading salaries, flexible work patterns and locations, a generous bonus scheme, opportunities for voluntary work overseas, fully-funded post-grad certificates, quarterly recognition payments and electric company cars.

Duties and responsibilities

People
Work in partnership with the other members of the surgery's management team:

To create an environment in which all colleagues are happy, healthy and stimulated
To run the surgery at its optimum efficiency and productivity
To deliver the best customer experience and patient care
Recruit and induct new Veterinary Surgeons, ensuring they have the necessary support and have a clear understanding of The Vet's expectations, based on the practice procedures manual

Manage all Veterinary Surgeons (including Locums), ensuring:

Their time and expertise is most effectively utilised
They are proactively and thoroughly conducting case workups and followup appointments
Their interactions with clients and patients are consistently excellent
Their clinical records are accurate and up to date
They are correctly invoicing

Ensure new graduates are:

Adequately progressing the Vet graduate scheme
Being supported by their mentors
Foster a learning culture, agreeing CPD requirements for all Veterinary Surgeons, monitoring the effectiveness and sharing knowledge

Approve Veterinary Surgeons':

Work rotas
Holiday requests
Sickness absence
Monitor clinical performance of all Veterinary Surgeons; and provide the appropriate development and coaching to drive their continuous improvement
Conduct performance management and annual appraisals for all Veterinary Surgeons.
Ensure there is regular opportunity for case discussions and the communication of clinical initiatives.

Operations

Conduct consultations, investigations and surgical procedures, practicing outstanding first opinion medicine and surgery, with a focus on preventive and diagnostic driven healthcare.
Adhere to and reinforce compliance to The Vet Practice Procedures Manual, Standard Operating Procedures and Standard Forms.
Conduct clinical audits to develop the Vet team and to improve the surgery performance. Maintain a reflective noblame culture of clinical audit.
Investigate and resolve c