Duty Free Sales Advisor - London, United Kingdom - Lagardère Travel Retail (UK & IRE)

Lagardère Travel Retail (UK & IRE)

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you

This role is for our Aelia Duty Free store situated in the departure lounge of London City Airport; we are currently looking for energetic, enthusiastic new members to join the team that have a passion for excellence, teamwork and world class customer service.

Job purpose:

Outstanding service is the heart of our business, and our aim is for customers who enter our stores, be greeted by a friendly team of Sales Advisors, who can offer expert help and advice.

As a Sales Advisor you will be involved in all aspects of our busy store, delivering first class customer service on the sales floor and till point.

Key responsibilities:

100% Customer Focus

Greeting customers with a friendly smile
Helping customers with product selection
Offering additional link sales
Ensuring all customers receive excellent customer service everytime
End to end customer service including till operations

Stock Management

Ensuring the store is fully replenished
Goods receiving duties
Stocktaking and inventory compliance
Merchandising & pricing

Housekeeping / Health & Safety

Keeping the store well presented at all time
Ensure the safe usage of all the cleaning materials
Ensuring store and stock rooms are kept tidy in line with H&S
Reporting any potential hazards on the shop floor or stock room to the manager/supervisors

Security

Ensuring security of stock on shop floor and compliance of till inventory
Responsible for the shop floor security when on shift
Awareness of potential security risks out with store and part of the greater airport community

Person Specification:

Good Communication skills (both verbal & written)
Adaptability to the changing environment
Ability to work in a team and individually
Ability to work well under pressure
Excellent Interpersonal skills
Ability to provide professional standard of services
Reliable in attendance and time keeping
Selfmotivated

A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge.

This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.

Salary:
£11.95 per hour

Hours: 37.5 hours per week - flexibility required to work 5/7 days on a shift basis, working both early shifts and late shifts

Benefits:
Benenden Health, Retail Trust, life insurance, on-site parking, store discounts and uniform