customer growth strategist - City Of London - beBeeClientSuccessManager

    beBeeClientSuccessManager
    beBeeClientSuccessManager City Of London

    6 days ago

    Job title: Customer Success Manager

    Description

    Unlock Your Career with a High-Growth Role

    Job Description

    This is an exciting opportunity for a seasoned Customer Success professional to join our organization and take on the challenge of driving customer growth, retention, and satisfaction.

    • Set strategic direction for client relationships, overseeing needs assessment, staffing, strategy development, and quality execution in line with company processes.
    • Serve as the primary point of contact for clients across various regions. Foster strong relationships through empathetic communication and tailored solutions addressing their business objectives.



    The Ideal Candidate Profile:


    We are seeking experienced professionals with at least six years of experience in Customer Success or Key Account Management roles within SaaS-based companies. Successful applicants will possess excellent written & verbal communication skills, as well as negotiation prowess when dealing directly with CXO-level leaders.



    • Candidates should be native English speakers residing near London (or willing to relocate) due to frequent travel requirements associated
      with international team coordination.

    • Familiarity
      to have relevant IT systems knowledge such JIRA/Engagement tools proficiencies would also greatly enhance one's chances!

    • is treated equally equivalent meritocratic standards regardless gender race ethnicity sexual orientation age disability religion except purely work-related reasons incorporating liveability staying.<p>,></P AltsRadi Correct free trends Okay,
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