Customer Assistant - Southampton, United Kingdom - CONNECTED L GROUP

CONNECTED L GROUP

Verified Company

Southampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant.

In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met.

Responsibilities:

Provide exceptional customer service by assisting customers with their inquiries and needs
Assist customers in finding products and making purchasing decisions
Upsell and crosssell products to maximize sales opportunities
Handle customer complaints and resolve issues in a professional and timely manner
Maintain a clean and organized work environment
Process customer transactions accurately and efficiently
Answer phone calls and respond to customer inquiries with excellent phone etiquette
Communicate effectively with customers in English

Qualifications:

Strong organizational and time management skills to prioritize tasks effectively
Ability to communicate clearly and effectively in English, both verbally and in writing
Basic math skills for handling cash transactions
Previous experience in customer service or retail is preferred but not required
Ability to work well in a team environment and collaborate with colleagues

Job Types:
Full-time, Permanent

Salary:
From £23,999.27 per year

Benefits: