Neighbourhood Officer - Epsom, United Kingdom - Kenneth Brian Associates Limited

Kenneth Brian Associates Limited
Kenneth Brian Associates Limited
Verified Company
Epsom, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Kenneth Brian Associates are working in partnership with a leading housing provider in the Epsom area, to recruit an experienced Neighbourhood Officer to join their team.

This is a key role, and will involve ensuring a high-quality housing management service, dealing with tenancy management and preventing Anti-Social Behaviour.


Specific responsibilities will include:

  • Building and maintaining positive relationships with residents and stakeholders
  • Working with customers all stages throughout the tenancy
  • Manage and enforce tenancy conditions.
  • Taking relevant court action where necessary
  • Ensuring any areas of concern are correctly reported in line with health and safety
  • Carrying out visits, and reviewing and monitoring the tenancy process
  • Completing prevoid and end of tenancy processes
  • Liaising with other housing providers and relevant agencies
  • Carrying out tenancy audit visits and checking on property condition
To be considered for this role, you will need to demonstrate:

  • Relevant experience within the Housing sector
  • Understanding of current Housing law
  • Qualifications at GCSE level or equivalent
  • Experience of handling difficult situations
  • Experience of dealing with vulnerable customers
  • Flexibility to occasionally work outside of normal office hours
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