Housing Support Worker - Minehead - YMCA-DG

Description

Overview

What we are looking for in you

As an Adult Housing Support Worker in Minehead, you will play a key role in helping people achieve their personal goals, maintain their independence, and feel valued and respected.

We are looking for someone who:

• Puts people first – You treat everyone with dignity, respect, and empathy.
• Communicates authentically and truthfully – You can listen actively and communicate effectively with Customers, Managers, Colleagues & Partner agencies.
• Is patient and understanding – You take time to build trusting relationships and understand individual needs.
• Is dependable and responsible – You show up when needed, keep your commitments, and follow through on your responsibilities.
• Works well as part of a team – You collaborate with others and value shared goals.
• Is flexible and adaptable – You can respond calmly and professionally to changing situations.
• Values inclusion and diversity – You respect differences and promote equality in all that you do.
• Has a positive attitude – You bring energy, encouragement, and a can-do approach to your work.
• Is willing to learn – You are open to training and personal development to improve the support you provide.

Previous experience is helpful but not essential. What matters most is your attitude, values, and willingness to support others.

If you're ready to make a real impact and facilitate transformative change, we look forward to receiving your application.

The shift pattern for this role consists of 8am - 4pm, 12pm - 8pm to include evenings, weekends and bank holidays on a rotational basis.

Whilst there are systems in place to support you, a substantial part of the role includes the ability to lone work. Therefore, we require someone competent and confident when working alone and somebody who is able to understand and work with complex and challenging behaviours, appropriately.

We are committed to safeguarding and promoting the welfare of all our children and young people. We follow a safer recruitment process; all appointments are subject to an Enhanced DBS check and are required to provide two suitable references.

What you might want to know about us

We appreciate your interest in joining our team and exploring opportunities with YMCA Dulverton Group. At YMCA Dulverton Group, we are not just a charity; we are a dynamic and vibrant local community committed to fostering supportive, inclusive, and empowering environments. Our mission is to cultivate communities where young people can authentically belong, actively contribute, and truly thrive.

We deliver life changing services to over 10,000 children, young people and, families across Somerset and Devon every year. We focus on 6 key areas of work, including Support and Advice, Housing, Family and Youth Work, YMCA Gym, Training and Education and Our Hotels.

We regularly adapt our services to help ensure we meet the needs of our community and the strategic priorities of the local authority. We strive to provide a consistent supply of high-quality housing and effective support.

Our employees are on board with our constantly evolving organisation, and are dedicated to changing the lives of those who utilise our services. If the prospect of contributing to youth development, fostering positive community impact, and making a meaningful difference resonates with you, we would like to learn more about how your skills and passion align with our mission, aim and values.

Benefits

• Westfield Health Cash Plan to help with everyday health costs
• 28 days of annual leave, plus bank holidays (pro rata for part-time roles)
• A wide range of training and development opportunities to help you grow
• Monthly employee raffle
• Discounted gym membership to support your health and wellbeing
• A complimentary one-night hotel stay at one of our locations
• Savings on childcare in our Early Years Settings and Children's Holiday Club
• Discounted hire of our wedding and events venue
• Access to confidential counselling services
• Employer contributions to your pension scheme
• Exclusive charity worker discounts

We are committed to providing equal opportunities for all. We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are striving to be a care leaver friendly employer, and because of this, if you wish to disclose that you are care experienced, we guarantee you an interview as long as you meet the minimum requirements for the role. Following this, we also offer constructive feedback on your application process.