Security Officer - London, United Kingdom - UniTrust

UniTrust

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a Security Officer to join our team.

Job Title:
Security Officer

Location:
London

Rate:
£12.05 per hour

Contracted Hours: 7 on 3 off, 7 on 4 off (days & nights) average of 56 hours per week

Role:

You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

What's in it for you?
In return as our Security Officer, we offer the below salary and benefits:

A competitive wage
Retail deals and discounts
24/7 GP telephone consultation
Pension scheme
Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
Length of service awards
Employee Recognition Awards
Tech scheme and Cycle to work scheme
Company Sick Pay
Company advances and loans
Career progression: training and development opportunities
Diverse and inclusive working environment

Responsibilities:

Deliver outstanding customer service to staff and visitors. This is a fundamental aspect of the role
Be flexible and adaptable to all tasks or challenges
Appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
Be familiar with all Security and Emergency procedures on site and assist in the facilitation of their safe execution and practice. There may also be a need to become a fire marshal and first aider if applicable all training will be provided
All Assignment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood and followed
Embrace and deliver the bespoke training requirements, specific to contractual obligation or regulation
Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard
Be prepared to manage a wide variety and diversity of scenarios, people and challenges
Assist in the induction, development or ongoing training of new team members across the disciplines where appropriate
Act in accordance with Company Policies and Procedures and our Code of Conduct

SECURITY SPECIFIC RESPONSIBILITIES:

Welcome and assist staff, clients, tenants and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey
Ensuring that no unauthorised persons are permitted in prohibited areas
Check identity and credentials of staff, contractors and visitors where required
Work with all colleagues to ensure the integrity of security on the site
Early identification and mitigation of any threats to persons, premises or property, escalating where appropriate to do so
Rotation on different posts where required
Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants and visitors with their queries
Respond to alarms
Key Control
Record details of any suspected criminal activity on the premises (internal and external); commencing investigative procedures prior to onward reporting where necessary.
Develop and maintain positive interactive relationships with all staff, visitors, tenants, service providers and clients
Building patrols. Patrolling internal and external areas of the assignment checking for good housekeeping, building faults or health and safety issues.

Essential Skills:

Excellent communication skills.
Interpersonal skills and confidence is a must
Exceptional customer service skills
Reliable, trustworthy and punctual
Selfconfidence and an interest in selfdevelopment.
Physically able to conduct all responsibilities associated with the roles documented
Computer literate and confident with the use of Microsoft Office programmes
Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment
Flexibility in regard to working practices, hours and responsibilities.
Valid SIA frontline security licence
Enhanced communication, listening and customer service skills or the ability to train, obtain, retain and develop further in this field.
Operation of any CCTV/access control communications in an appropriate manner

Desirable Skills:

Exposure to relevant Protective Security or Counter Terrorism Advice
Previous experience of the security industry and / or within the hospitality sector or corporate environment
Previous experience in technologies to detect security threats in any given environment

Don't miss out on this fantastic opportunity to join our team as a Security Officer
**Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regar