Project Coordinator - Solent, United Kingdom - Sedgwick

Sedgwick

Verified Company

Solent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.

A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.

If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here.

Join us and contribute to Sedgwick being a great place to work.

Great Place to Work

Top 100 Most Loved Workplace

Forbes Best-in-State Employer

Project Coordinator- Are you looking for a new challenge and are passionate about delivering excellent customer service?- Do you have great attention to detail?- Would you enjoy being part of a bustling, supportive team with a caring counts culture?- Is a flexible work/life balance important to you?- Would long-term career growth in an IBUK recognised '2024 Top UK Insurance Employer' spark your interest?

If you've answered yes, then a role as a Project Coordinator could be the opportunity you have been waiting for

Wherever you are in your career, we can support you to achieve your goals.

A role with Sedgwick opens the door to many benefits, including:

Structured programmes with clear timescales & transparent career pathways
Fully supported professional qualifications with rewards
Truly flexible working
Competitive salary
Employee assistance programme for employee wellbeing
Life assurance
Group Income Protection

Our other benefits include:

Private healthcare plan (including preexisting conditions)
A Self Invested Personal Pension Scheme
Annual leave allowance of 25 days + public holidays
Voluntary benefits
Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

The Role:
Sedgwick specialises in the provision of insurance claims management and loss adjusting services. Our Building Consultancy Division provides surveying expertise to assist in all types of building related insurance claims.

Working alongside the surveyors in the team, the Project Coordinator is responsible for ensuring every project is progressed on time.

Whilst they support Surveyors in the field, they also ensure effective communication between clients, customers, suppliers, and contractors.

The role comprises managing the administration work alongside the surveyors.

You will ensure that the surveyor adheres to service standards and ensure that reports are quality checked before uploading and issuing to all stakeholders.

Together with the surveyors, we aim to achieve impressive service standards and high levels of productivity.

Reporting directly to the Senior Project Coordinator, key tasks include:

Manage the administration side of each project to ensure new work, site visits, tasks and milestones are always up to date
Assess each project and ensure all information is made available to allow the Surveyor to progress the various stages in accordance with service standards-
Individual project plans and target dates must be correctly maintained at all times
Maintain systems data in accordance with company standards and the Data Protection Act
Review outstanding projects in line with service standards on an individual and portfolio basis. In reviewing a case, all required action to progress the project to the next stage must be taken
Work in conjunction with the relevant Surveyors to ensure all service standards are met, and fee production is maintained.

Essential skills:

Previous customer/client handling experience
Previous administration experience
Numeracy skills and confidence working with figures
Excellent communication and listening skills
Excellent IT and keyboard skills
Empathy towards customers
Able to work on your own initiative
Highly motivated and ambitious
Team spirited

Desirable skills:

A general knowledge of building terms and methods, and the ability to relay this information to customers
A general knowledge of property insurance

It's an exciting and rewarding role with scope within a motivated and friendly team, coupled with the opportunity to progress into the claims arena for the right person.

Training will be initially provided within the Solent office where the team are predominantly based, however, the role is home based with occasional travel to the office required throughout the year.

Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance.

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