Service Development Lead - Dudley, United Kingdom - NFP People Limited

Tom O´Connor

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Tom O´Connor

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Description
Service Development Lead

Are you looking for a new challenge? Do you have a willingness to learn and develop?


We are looking for a Service Development Lead to support the Head of Service Development in the design, development and eventual management of the treatment and support that is offered to those who experience gambling-related harm due to a loved one's, friend's or colleague's gambling addiction.


You will oversee the day-to-day delivery of support and interventions for affected others by ensuring the charity provides a high quality, effective and safe service provision.


Position:
Affected Other Service Development Lead

Location:
Remote (with a significant amount of travel to services and must hold a driving license)


Salary:
£37,710- £46,268

Hours: 35 hours per week


Contract:
Permanent

Closing Date: 15th June 2023

About the Role


As the Affected Others Service Development Lead, you will be a key part of the management oversight of the therapeutic programmes and ensure that the service is designed, integrated and coordinated to ensure a seamless delivery of care for the affected others of clients and that a clear, accurate and updated record is maintained within the case management system.


During your role, you will be expected to oversee the development and implementation of the competency standards within the service.

You will lead the identification and implementation of the training and development needs of our support and therapeutic employees.


Working for Gordon Moody, you will be an advocate for our values and ethos, working to keep abreast of best practices and excellence in co-production and service user engagement.


Responsibilities include:
*Be able to hold safeguarding responsibility on necessary days in the absence of the Heads of Services and the Director of Clinical Services.
*Ensure that all appropriate risk assessment and management processes are in place to ensure the safety of staff, service users and their affected others.
*Provide clinical and therapeutic advice and support to staff supporting affected others and future direct line supervision to roles identified as part of the service development (likely a therapist and support worker)
*Attend relevant MDT clinical meetings.
*Work alongside the Clinical Director and Heads of Service to develop and implement training and initiatives for all staff about the knowledge, skills and experience required for high-quality service to our clients and their affected others.

About You


We are looking for someone who can commit to the organisations ambitions, values and strategies with the ability to work on their own initiative and be proactive.


You will have:
*Experience in an addiction/mental health/social care management setting
*Knowledge and understanding of the problem and treatment of addiction and mental health issues.
*Experience in line-managing clinical staff, including the use of professional development, performance management and safeguarding protocols.
*Experience in the development, implementation, and management of addiction/mental health treatment programmes.
*Experience in clinical supervision and ability to provide group supervision and reflective practice.


Company Benefits include:

  • 28 Days holiday plus Bank holidays
*Paycare scheme
*BetterSpace membership
*AbleFutures partnership
*Increased company pension contribution
*Strong career progression opportunities
*Supportive working environment
*Career progression
*Family-friendly policies
*Company events

About the Organisation


This registered charity has nearly 50 years' experience in providing residential support and treatment for people who are severely addicted to gambling.

They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.


Values:
Passionate, Respectful, Open, United and Dynamic

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.


You may have experience in roles such as Service, Service Development, Service Lead, Service Development Lead, Service Manager, Service Development Manager, Service Assistant Manager, Service Development Assistant Manager, Addiction, Mental Health, Social Care, Counselling, Counsellor, Psychology, Psychotherapy, Social Work, Social Worker.


PLEASE NOTE:
This role is being advertised by NFP People on behalf of the organisation.

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