Workplace Experience Coordinator - Bristol, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Bristol
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Hours of work: 16
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Contract Type: Permanent
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We are currently seeking an individual for the part-time role of Go To Host, working 16 hours over Thursday and Friday, where you'll infuse each workplace encounter with excitement, creativity, and a personal touch.
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As Go To Host, you'll exceed expectations by making every encounter memorable and personal.
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Additionally, you will be serving as an ambassador for our brand principles and values, you'll embody outstanding service in all your interactions.
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By offering a holistic perspective of the workday, you contribute to creating an environment where everyone feels valued and engaged.
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Join us in shaping exceptional workplace experiences that resonate with our brand ethos.
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Key Responsibilities
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Report to the Go To Lead, the Workplace Experience Host is responsible for delivering the unexpected, making each encounter fun, exciting and personal*:

Be an ambassador for brand principles, culture and values; someone who embraces an ethos of outstanding service and keeps it at the heart of everything you do*:
Serve as the eyes and ears of assigned floors/buildings at the client's site to bring experience to life, enabling a holistic perspective of the whole workday through strong engagement with colleagues, guests and Internal stakeholders*:

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Be the primary point of contact for colleagues and guests, acting as the "face" for our client*:

Always willing to go the extra mile, with a positive 'can do' attitude, you will be a well-organised individual with a keen eye for detail*:

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As a key part of our data-driven business model, the Workplace Experience Host is hyper-diligent in logging all their activity so the business can continually learn and adapt to serve our customer in the most effective manner

Professional and Personal Competencies/Qualifications
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Customer services experience in dealing with Blue Chip/ High Touch clients*:

High School or College Degree*:
Proven track record of providing stellar customer service*:

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Proven ability to function successfully within a strong team environment*:

Excellent telephone skills and verbal communication

The Company
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ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
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Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
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Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link:TalentPlace