Sales & Reservations Agent - London, United Kingdom - The OHUBUK

The OHUBUK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hey there, thrill-seeking job hunters Are you ready for an exciting new opportunity?

We're shaking up the vacation rental industry, transforming properties into five-star vacation home rentals, and delivering exceptional travel experiences to property owners and their guests.

As a Sales and Reservations Agent, you'll be a key part of our team, helping to drive volume and repeat business through your energetic and motivated approach.

You'll need to be well-organized, ambitious, and people-oriented to make the most of this exciting role.

Here's what you'll be doing:

Presenting, promoting and booking properties to new guests with strong negotiation tactics
Using your extensive knowledge of the property market to sell confidently to guests
Communicating our luxury portfolio to guests, understanding their needs, consulting on property amenities, and promoting our additional services
Increasing the number of reservations and rate of converted leads to achieve monthly KPIs and targets
Establishing and maintaining positive customer relationships to ensure guest satisfaction and future sales
Creating a repeat client base and becoming the first point of contact for their travel needs
Ensuring prompt replies to all inquiries and requests of our customers
Ensuring maximum level of customer satisfaction
Working closely with IT & Marketing Departments to assist with website UI/UX and marketing strategies
Contributing to the overall improvement of our daytoday business operations
Sharing ideas with management about customer needs, problems, interests, competitive activities, and potential for new properties and services

Here are the skills you'll need:

A minimum of 2 years of sales experience (ideally in the serviced apartments and/ or hospitality sales industry)
Multitasking and strong time management skills
Excellent verbal, written and interpersonal skills in both Greek and English
Superior customer relations skills and ability to deliver complete hospitality to guests
Tenacity and passion for lead generation and conversion
Highly responsive and reliable with strong attention to detail
Energetic and responsive you must be able to work in a fastpaced environment.

And here are the benefits of this job: