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  • Head Of Service and Delivery - Northampton - Motor Neurone Disease Association

    Motor Neurone Disease Association
    Motor Neurone Disease Association Northampton

    1 month ago

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    Description

    Senior Head of Integrated Services & Delivery

    Join our team in making a meaningful impact by leading high-quality support services for people affected by MND. This role is home-based with travel requirements to Northampton and regionally.

    About the Role

    • We are seeking a Senior Head of Integrated Services & Delivery to oversee and shape our national and regional support services, ensuring they are accessible, inclusive, and meet the needs of those living with and affected by MND.

    Key Responsibilities

    • Lead our integrated services and delivery teams, driving quality, innovation, and excellence across all areas.
    • Accountable for the Association's portfolio of direct services at both national and regional levels, supervising a team of five senior leaders.
    • Develop, implement, and monitor budgets exceeding £8 million, ensuring financial sustainability and strategic impact.
    • Establish and monitor data-driven performance metrics to track impact and outcomes.
    • Drive innovation in service delivery models, working collaboratively with internal and external stakeholders.
    • Embed equality, diversity, and inclusion in all services to ensure accessibility for all communities.

    What We Offer

    • 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
    • Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
    • 24/7 GP access via phone and video.
    • Life assurance and confidential counselling helplines.
    • Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
    • Access to Benefit Hub for discounts on everyday shopping.
    • Enhanced pension scheme.
    • Opportunities for training and personal development.

    About You

    • Educated to Master's level in management arena or equivalent level of experience.
    • Demonstrated success in developing and delivering both virtual and in-person services.
    • Proficiency in using data to drive service improvements and measure outcomes.
    • Commitment to equality, diversity, and inclusion, with experience in promoting these values within organisations.

    Salary: £69,550 per annum


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