Student Services Advisor - Medway, United Kingdom - University of Greenwich
Description
We are a large, inclusive university committed to delivering our vision of Education Without Boundaries.We have a supportive, friendly, and dynamic working environment and we are looking for experienced advisers to join our new team supporting students who may have additional needs due to their personal and/or practical circumstances and those who report experiencing unacceptable behaviour, including, sexual misconduct, bullying, discrimination, hate incident/crime, harassment and/or non-academic misconduct.
This is an exciting opportunity to work in a new area of Outreach, Advice and Participation Services, delivering holistic and empathetic support to our diverse student population; raising awareness of services available; and providing outreach and education on several student services areas, using a student-focused approach that puts diversity and inclusion at its core and strives for continuous improvement.
You will have substantial experience of supporting individuals in a confidential setting; an in depth understanding of a diverse population of service users and of working with those who have experienced unacceptable behaviour.
You will have worked with and understand risk and needs assessments; experience of managing confidential casework as well as your own workload without constant supervision; and of working collaboratively in a team environment.
You will be able to write clearly and concisely; have excellent IT skills; be highly literate and numerate; and have experience of project management.
We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.
- The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission._
- We are making significant strides to _understand and continuously improve our employees' experience and we are committed to implementing progressive diversity talent management._
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