Complaints Handler - Glasgow, United Kingdom - MB Group
Description
Fantastic opportunity for a Complaints Handler for one of the largest insurance companies in the UK.The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees.
As a leading figure in the claim arena, it's this same mentality that ensures their clients are happy and the client base grows.
In return, the Complaints Handler will expect a salary of up to £28,000, 26 days paid annual leave, pension contribution, access to thousands of perks and discounts, optional health and wellbeing cover and life assurance at 4 x your annual salary.
Role & Responsibilities:
- Working alongside Field Investigators to handle and settle high net worth property claims
- Dealing with high net worth clientele
- First notification of loss to settlement
- Helping to remove hurdles and get to the root cause of any issues
- Reporting on claim progression
Skills & Requirements:
- Property claims handling experience is imperative
- Team player with a passion for helping others
- Proactive, with the ability to work with initiative
- Able to work as part of a team to ensure client SLAs are met
Job Types:
Full-time, Permanent
Salary:
Up to £28,000.00 per year
Benefits:
- Company pension
- Life insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Experience:
- Complaint handling: 1 year (required)
Work Location:
Hybrid remote in Glasgow
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