Hire Department Administrator - Pontyclun, United Kingdom - D C R Inspection Systems Ltd

D C R Inspection Systems Ltd

Verified Company

Pontyclun, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Office/stores Coordinator

Job Title:
Office/stores Administrator

Salary:
£23,400 - 9am to 5pm (Optional 8am to 4pm)

Monday to Friday

About Us:

Based in Pontyclun, DCR is a rapidly expanding company specialising in the hire, sales, service and repairs of a range of drainage cameras and equipment.

We are home to the largest CCTV Inspection camera hire fleet in the UK and deal with a variety of commercial customers ranging from small businesses to all of the main water boards.

We also conduct complex, bespoke engineering for companies such as National Grid and Network Rail who require us to design, build and develop custom equipment to cater for their specific needs.

Due to our company's continued, successful growth, we are expanding our hire department to ensure we can continue to give our customers the level of customer service that we are know for within the industry and has got the company to where it is today.

From small beginnings, the founder and owner starter DCR in his garden shed just repairing equipment around 20 years ago.

DCR has now grown into one of the most well know companies within the industry, leading the way for drainage rental equipment in a 6000+ square foot outfit.

About the role:

Monitoring on-going hires are either long term or have exceeded their initial booked hire period and then action needs to be taken against these at the appropriate time.

This could be to inform the customer that the equipment is still on hire or to invoice the booking for the monthly hire and then process the hire booking for the following month.

All training on the product range will be included as part of the job, we are not looking for any applicants to be knowledgeable on our products.

Duties and Responsibilities:

Sourcing, procuring and taking ownership of stock control processes and procedures.
Creating and sending quotes to hire customers.
Contacting customer with queries on hire requests.
Ensuring that enquiries are processed in a timely manner.
Providing general support to the hire department management.

Required Experience and Qualifications:

At least 2 years of experience in a n administrative role.
A proactive mindset and outlook.
The ability to communicate effectively both orally and in writing.
Excellent customer service skills.
Basic IT skills.

Benefits:

20 days paid holiday pay

Bank holidays off

On-site parking

Pension fund

Opportunities to learn new skills

Opportunity to be a valued team member within a successful, expanding business

No shift work

No weekends

Pay:
£23,400.00 per year

Benefits: