Urology Nurse Specialist Support Secretary - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trusts

Tom O´Connor

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Tom O´Connor

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Description

Key Responsibilities:

  • Accurately transcribe clinical letters from audio dictation, utilizing Winscribe.
  • Create correspondence using predefined templates as needed.
  • Prioritize requests based on importance and urgency within established guidelines.
  • Establish and maintain administrative systems and databases.
  • Assist in managing and updating diaries for supported staff groups, including scheduling appointments and meetings.
  • Attend relevant meetings, take minutes, and type them as necessary.
  • Schedule patient appointments, ensuring timely processing according to the Trusts Patient Access Management Policy.
  • Monitor investigations and escalate as needed.
  • Handle inbound and outbound telephone calls related to patient care with confidentiality and sensitivity.
  • Collaborate with medical, nursing, and administrative staff, making necessary arrangements for patient admissions.
  • Perform faxing, photocopying, and typing duties.
  • Respond to telephone enquiries courteously and professionally.
  • Maintain patient records confidentiality and organization.
  • Manage stock, supplies, and patient information materials.
  • Ensure the printer is well-maintained, submit meter readings, and order consumables as needed.

Additional Responsibilities:

  • Personal Development: Attend necessary training sessions and seek opportunities for self-improvement.

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