Customer Service Advisor - Greenford, United Kingdom - Deva Group Recruitment

Deva Group Recruitment
Deva Group Recruitment
Verified Company
Greenford, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Deva Recruitment are looking for a Customer Service Advisor to work with their client based in Greenford

The Job

  • Monday to Saturday
  • 5 days out of Between the hours of 9am8pm
  • MUST BE ABLE TO PASS AN ENHANCED DBS CHECK

Role & Responsibilities:


  • To answer and deal professionally with incoming phone calls from occupational therapists and clients.
  • To make outgoing phone calls to clients to arrange delivery or collection of equipment and record all information accurately on the booking system.
  • To ensure all trained policies and procedures are followed correctly and accurately.
  • To process and file all driver paperwork when returned to the depot.
Please note this is not an exhaustive list of duties and responsibilities.


What we look for in a Customer Service Advisor:
A positive can-do attitude

  • Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable.
  • Good communication skill, resilience, flexibility, and an empathetic nature
The pay - £13.16ph inclusive of holiday pay


Salary:
£13.16 per hour


Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Greenford: reliably commute or plan to relocate before starting work (required)

Experience:


  • Customer service: 1 year (preferred)

Work Location:
In person


Reference ID:
customerservice/greenford
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