Helpdesk Operator/ Scheduler - Salford, United Kingdom - Royal BAM Group

Royal BAM Group

Verified Company

Salford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Building a sustainable tomorrow

BAM FM are recruiting a Helpdesk Operator/ Scheduler to join the Northwest region and based out of our Salford Office.

Working Hours are 36.25 per week. 08.00am - 4.15pm or 8.45am - 5.00pm Monday - Friday.

Your mission

Updating our CAFM & client operating system, ensuring all specific work orders are actioned.
Attaching all relevant documentation to specific work tasks
Proactively managing client maintenance services in advance with our nominated contractors.
Arranging contractor service visits, coordinating with our clients.
Producing client site log books and all other associated activity.
Supporting other members on the help desk team as and when required.

Who are we looking for?

A positive and flexible approach to work
Must be IT literate and proficient in the use of Microsoft Office
Prior knowledge of Concept Evolution would be advantageous but not essential
The ability to work as part of a team
Able to work on own initiative
Experience within a customer service based environment

What's in it for you?

In addition to an attractive salary we offer a significant benefits package including a bonus scheme, contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits.

BAM operates a flexible working policy.

Your work environment
People are at the heart of what we do at BAM.

We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial.

We're on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

Be you Join us today, so we can achieve amazing things together and build a sustainable tomorrow.

Who are we?
The art of building is about building for communities; it's about building for life.

Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar.

Our values:
sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day.

Our recruitment process, what you need to know?

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at anytime you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you.