Service Coordinator - London, United Kingdom - Griffin Fire

Griffin Fire

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Griffin Fire is a Central London based company with over 40 years of experience delivering first class service to hundreds of customers throughout London.

We are a fast-growing provider of fire related services including fire alarms, extinguishers, training, risk assessments and fire stopping.

We are highly accredited and proud of our reputation for quality and adherence to our values:

Professional - Friendly - Open - Reliable - Trustworthy

By its nature, the work is pressured and fast moving, this opportunity is not for the dilatory or those who like to 'hide'.

We expect and offer considerable flexibility. The Service Coordinator will be working closely, and often interchangeably, with our Customer Services Team. A strong and proven ability to work accurately and to deadlines is essential.

Agreed salary will be based on experience.

Principal Duties:

Respond quickly and positively to client communications
Managing customer queries
Working with the Operations Team to improve customer experience
Invoicing and quoting from engineer reports
Processing of sales and purchase invoices
Planning/scheduling maintenance and reactive works.
Invoicing clients
Adhoc project work as and when required

Must Have:

A high standard of accuracy
Proven ability to work on their own
Proven ability to achieve deadlines required by a business
To be able to liaise effectively between colleagues and external parties
At least two years' relevant experience in similar role
Five or more GCSEs including maths and English to a minimum of 'C' level
Experience with Excel and Word
Ability to work to tight deadlines and meet the end of month financial cutoff dates
Be based in London

Nice to have: