Senior Administrative Assistant - Gloucester, United Kingdom - Gloucestershire Health and Care NHS Foundation Trust

Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire Health and Care NHS Foundation Trust
Verified Company
Gloucester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*An exciting, varied and challenging position has arisen within the Gloucestershire Immunisation Administrative Team for a Senior Administrator for a Fixed Term/Secondment until 31st March 2025.


We are looking for a reliable, well organised, flexible and highly motivated individual to provide a comprehensive administration service to the Immunisation Team.

You will need to be conscientious, with the ability to work under pressure, plan and coordinate a demanding workload in order to meet strict deadlines.

The nature of the work requires accuracy, sensitivity and confidentiality.


Excellent communication skills are essential as is the ability to liaise with senior managers, clinical team members and people at all levels.

The successful applicant should have robust computer skills and have the ability to learn new skills and processes.

A common sense approach to work is important as well as having the ability to handle sensitive and confidential information in a professional manner at all times.

You will also be able to work on your own initiative and as part of a team with a positive and solution-focused attitude.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services.

We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.


The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust.

For the 2023 survey just over 2800 colleagues gave us their views (58.5%).

It was great to see from the results that colleagues are saying that:
89.7% believe they are making a positive difference to patients/service users;
73.3% would recommend the organisation as a place to work;
82.4% agree that care of patients and service users is the organisations priority;
76.7% would be happy with the standard of care for a friend or relative


Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West.

However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.


To proactively manage/coordinate administrative tasks to ensure that accurate data is available to CYPS both for clinical purposes and reporting requirements.

Respond to requests for information from patients, health professionals and other agencies following corporate standards.


To proactively liaise with all stakeholders assuring the promotion, coordination and delivery of the of the School Aged Immunisation Programme.

To process and input data within the immunisation web based tool.

To support the Public Health Nursing team in the delivery of safeguarding processes.

To provide supervision and support in accordance with the Trust's Supervision Policy.


Provide and receive confidential and supportive information from staff, clients, their carers and the general public and take the appropriate action to ensure their satisfaction.

Respond to requests for information following corporate standards.

To ensure all communications are accurate, timely and well presented as per corporate standards.

To work as part of a team providing administrative support to assist the CYPS Immunisation Team.

To update and access electronic patient records with client information and changes to patient details.

Act as key administrative contact for all stakeholders.

To provide cover for other administration staff in their absence or as required.

Assist in data collection for audits, surveys and performance monitoring inputting and retrieving data as required.
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