Operations Assistant - Manchester, United Kingdom - Bristow and Sutor Group

Bristow and Sutor Group

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description
Who are we?

Debt Recovery Plus part of the Bristow & Sutor Group - employing over 500 people

Specialists in the recovery of outstanding parking charges

Offices in Manchester, Sheffield and Redditch

Modern organisation that delivers excellence to customers and clients

Using technology and people to transform the resolution of outstanding debts

Rapidly growing organisation offering opportunities to all our team

Excellent staff retention and ongoing development

Role Purpose

The role will be responsible for uploading new case instructions on to our internal case management system and sending client requests to the DVLA for vehicle Keeper Detail data.

Scope of Role
The role carries the responsibility of uploading new unpaid private parking charges onto our internal case management system.

Responsibilities

Downloading new instructions from clients off our extensive SFTP
Creating new records in our customer database
Sending requests from clients to the DVLA via SFTP and then sending the returned files back to clients.
Ensuring reasonable cause evidence for DVLA vehicle keeper requests.
Working collaboratively with and supporting other stakeholders within the business.

Other Responsibilities

Knowledge of the importance of Data Protection
Retrieving data as requested for reporting requirements

The Person

Able to prioritise tasks, work on own initiative and manage a busy workload. Will be well organized, able to demonstrate a professional and diplomatic approach and understand the importance of confidentiality.

Skills needed:

Impeccable attention to detail.
Ability to work to strict deadlines.
Working knowledge of MS Excel
Problem solving and identifying solutions to issues.
Excellent written and spoken English.
Approachable team player with good communication skills.

Other information

Competitive Basic Salary of £22,000 per annum
37.5 hours per week, Monday to Friday
6 month fixed term contract position, based in our Manchester Office
Daily Refreshments and Fruit Selection
On Site Parking

The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.

Bristow and Sutor Group is an equal opportunities employer.

It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.