Lead Generation Specialist - Durham, United Kingdom - North East England Chamber of Commerce

North East England Chamber of Commerce

Verified Company

Durham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

WHAT WEVE GOT TO OFFER

Other tasks youll be expected to undertake are:

Managing the Chambers service desk ensuring all member enquiries; inbound leads; and feedback are logged, handled, and processed effectively.
Develop and maintain an effective system to manage inbound sales/ new member leads and referral processes (internal and external)
Discover research leads / sales opportunities and initiate conversation to establish interest and suitability.
Set up quality appointments with probable leads, and work with Engagement Managers to communicate necessary information to ensure conversion.
Develop excellent working relationships with Engagement Managers to ensure thorough understanding of the Chambers offer including specific propositions and geographical areas.
Work closely with IT and marketing teams specifically to drive and develop methods to support lead generation / achieve KPIs.
Use CRM effectively to manage and track interactions and prospect information effectively
Report regularly on lead generation including source, contact method and conversion (identifying opportunities for continuous improvement).
Advocate for membership and wider Chamber business representing team and Chamber where required (face to face and online events breakfast, lunch and evening).
Proactively maintain own product knowledge, and that of other departments (key functions) across the Chamber.

Adherence to all Chamber Policies and Procedures at all times

WHAT WEVE GOT TO OFFER
We have a great culture at the Chamber and supporting a healthy work life balance is important to us.

We actively promote a professional, engaging, friendly and supportive environment, with our people and our members at the heart of everything we do.

We offer several benefits including:

25 days annual leave, increasing with each year of service up to 30 days + public holidays each year.
Life assurance fourtimes basic salary.
Contribution to one professional membership each year.
Hospital treatment plan provided through Westfield Health.
A motivating, encouraging environment to work in learning and development opportunities.
Flexible working supporting work life balance, with a mix of home and office working.
Salary exchange pension scheme with 4% Chamber contributions.
Long service awards.
Salary sacrifice schemes, such as: cycle to work, gym membership and car leasing.
Health cash plan paid by the Chamber and provided by Westfield Health.
Colleague events including summer social and Christmas party.
Employee assistance programme.