Housing Support Officer - Oldham, United Kingdom - Page Personnel Finance

Tom O´Connor

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Tom O´Connor

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Description
A fantastic new opportunity working as a full time Housing Support Officer based in Oldham. The 12-month fixed term contact has a salary on offer between £22,000 and £24,000. This role is based on full time hours on site.


Client Details
My client provides quality homes and support services within the community, supporting the most vulnerable. They provide support services to tenants, by giving appropriate advice and assistance to live independently.


Description

The key responsibilities of a Housing Support Officer will include, but may not be limited to;

  • Establish and maintain professional relationships with customers in a sensitive and confidential nature
  • Assess service user needs and provide support for complex needs
  • Regular visits to tenant sites, effectively maintaining their tenancy and property conditions
  • Work closely with internal teams to ensure tenants maximise their income and maintain regular and consistent payments of their rent and utilities
  • Assist customers with moving out of temporary or shortterm accommodation
  • Work collaboratively with partner agencies and stakeholders to ensure service users can access community and national services
  • Maintain accurate and up to date records

Profile

The successfulHousing Support Officer must possess the following skill set and experience;

  • Background within Housing or Not for Profit and Charities sector
  • Ability to provide person centred support to customers
  • Liaise with external stakeholders and partners
  • Able to provide excellent customer service
  • Background of working with sensitive and confidential information
  • To deal with queries and able to provide a solution
  • Ability to analyse situations, identify the key issues and establish and evaluate alternative options
  • Good organisation skills
  • To have flexibility in your work and to meet deadlines
  • Able to work independently on tasks
  • Have a full driver's licence and access to vehicle
  • To manage and maintain records, files, and other documentation accurately

Job Offer

  • Full time position with an immediate start
  • Supportive and committed team
  • Office based and Face to Face role
  • Excellent salary between £22,000 and £24,000 per annum
  • Great transport and parking routes in Oldham

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