Sales Advisor - London, United Kingdom - Fashion Group

Fashion Group

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company:
Fashion Group

Country / Region : United Kingdom
City : London
Business group: Fashion & Leather Goods
Contract type: Permanent Job
Function: Retail
Experience required: Minimum 3 years
Reference No: KENZ00954
Date of publication:

POSITION
To prepare for the future, we look to the past.

As a new reality sets in at KENZO, Artistic Director Nigo reconnects with the values entrenched in the early beginnings of the Maison:
designer fashion created for real life, imbued with the playful urbanity of Kenzo Takada's timeless legacy.

A creative exchange, KENZO becomes an evolving dialogue between the pop culture of the founder's heritage and the street culture inherent to Nigo.

Under the Point of Sales' Management responsibility, the employee will be required to:

A business contributor:

Achieve sales targets and KPIs and contribute to the Point of Sales' action plans
Communicate high quality feedbacks to Managers (in Store)
Be aware of business environment including local competition (participate in the collection of rankings, turnover and know the best practices, best sellers, etc.)

A client developer:

Master the selling ceremony (from welcoming to after sales services) to all Clients
Master a perfect knowledge of product's information (collection, season, composition, etc.) and brand storytelling
Build customer loyalty and engagement by developing longterm relationships (date collection, thank you cards, invitations, etc.)
Create and optimize strong connections with personal shoppers, personal stylists, conciergeries, etc.)

A buddy and team player:

Demonstrate team spirit and help others improve their skills (especially towards new joiners)
Demonstrate autonomy and commitment to guarantee a business continuity at any time

A brand promoter (Clients):

Embody Kenzo Paris DNA to become a brand ambassador (knowledge of the House's heritage and mastery of its current positioning)
Ensure that the standards of the Point of Sales uphold brand image (VM, cleaning, maintenance, etc.)
Develop a deep fashion culture and awareness (products, fashion trends and competitors)

PROFILE

Know-how-to-be:

Respect uniform and grooming guidelines at any times
Able to adapt one's communication to each client profile
Demonstrate a perfect know howtobe and a positive mindset in any circumstances (politeness, body language, vocabulary, etc.)

A process executor:

Master and respect all the processes in compliance with the Store Handbook and local regulations
Suggest improvements for current processes to ensure efficiency and effectiveness