Data and Administration Assistant - Winchester, United Kingdom - Eris Media Solutions Ltd

Description

At Eris Media Solutions Ltd (Eris), we are seeking a Data and Administration Assistant who will be responsible for the following key tasks:

• To support our CRM & Data Executive in the management of key company data, being details of our "stock" over of 600k homes. Good management of this data allows us swiftly to match stock to the most appropriate ISP, maximising income and expediting the installation journey.
• To take responsibility for the onboarding of new clients and maintaining up to date records for existing ones.

Our data is manager on a bespoke HubSpot CRM platform especially designed for Eris, full training will be provided.

You don't need to have experience of fibre optic sector, but you must be able to demonstrate administrative, organisational and problem-solving skills.

It is expected that this role will develop into other areas, offering the opportunity for a rewarding and diversified career path.

As our Data and Administration Assistant, your core duties and responsibilities will be

• Data entry and maintenance, including researching site and company information
• Collating and correcting new and existing client data and perform data entry work
• General administration duties and reporting
• Assistance in the supply of regular scheduled reports
• Support HubSpot CRM platform data maintenance and optimisation
• Support in processing data requests from internal sources, ISPs and clients
• Preparing data for upload into HubSpot
• Processing new client portfolios

To be successful in this role, you will need to demonstrate the following skills:

• Proficiency in Microsoft Office (Excel and Outlook in particular)
• Attention to detail and problemsolving skills
• Excellent written and verbal communication skills
• Strong organisational skills with a high level of attention to detail and ability to multitask
• A strong team player who enjoys being part of a small, but growing team, working together to achieve objectives
• Comfortable with the flexibility that is required in the role
• Positive 'cando' attitude

About Us

Eris has been established for over 6 years, and is profitable, well capitalised and growing.

We facilitate the installation of fast fibre networks to residential developments, predominantly blocks of flats, by acting as intermediary between fibre suppliers, managing agents and large-scale landlords.

Working with large residential landlords and the social housing sector, we enable super-fast broadband for their leaseholders and residents. We are proud to be assisting over 600,000 homes, mainly flats, to benefit from this service to date. We expect this number to grow rapidly in 2023 and beyond.

Eris identifies suitable building owners and signs them up as clients. We offer a range of fibre suppliers the opportunity to install fast fibre into client premises. We oversee production of the "route approvals", (the surveys which detail the installation method), and the installation process itself. Post installation, we undertake marketing initiatives to make residents aware that the service is now available. We manage the fees which flow between supplier, Eris and landlords during the installation process.

Eris is also exploring a similar model for the installation of electric vehicle charging points in blocks of flats and digital noticeboards.

Eris is now in a period of significant growth.

We are seeking a new member to join our energetic 12 strong team, to help build this next stage in our development.

Fast fibre is a highly active sector, driven by government initiatives on digital inclusivity and targets for universal availability of super-fast broadband, major investment in the sector by infrastructure funds and, more recently, by the trend towards home working.

Job Types:
Full-time, Permanent


Salary:
Up to £25,000.00 per year


Benefits:

• Onsite parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Application question(s):

• What is your notice period?
• What are your salary expectations?
• Will you be able to reliably commute to Winchester, SO23 7RX for this job?
• Are you authorised to work in the United Kingdom as we are UNABLE to provide sponsorship?

Work Location:
In person