Apprentice Performance Assessment Coordinator - Oldbury, United Kingdom - Intec Business Colleges

Intec Business Colleges

Verified Company

Oldbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

And we will be 100% committed to helping you reach your full potential

Our business principles include:
Integrity, Health, Safety & Environment, Quality & Professionalism. Respect, Sustainability and Leadership.

As part of the performance assessment administrator role you will ensure a high level of customer satisfaction through provision of a "user friendly" interface to clients.

You'll provide full efficient planning and scheduling of all audit visits

Other aspects of the role include:

Plan and schedule all required audit visits
Ensure all client visit dates are accurately entered onto the CertNet system
Liaise with clients, auditors and affiliates when date changes are requested to ensure effective facilitation of the same
To investigate and resolve queries to a satisfactory conclusion within prescribed timelines
To create and issue accurate invoices to clients in a timely manner to minimise debtor levels

Enquiry handling

Receive and respond to customer enquiries in a timely manner to ensure excellent customer service at all times
To provide administration support to the account managers/project managers and the Operations Manager/ Farm Segment Audit
Manager in line with agreed specific client needs as defined in their contracts

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administration Level 3 Apprenticeship Standard
End Point Assessment
Work Based Training

What is the expected career progression after this apprenticeship?
SGS are a worldwide organisaton.
We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Annual wage
£13,592

Working week
Monday - Friday, 9.00am - 5.30pm

Total hours per week: 37.5 hours a week

Expected duration
21 Months, with a permanent position waiting on completion of the Apprenticeship.

Job Types:
Full-time, Apprenticeship

Salary:
£261.00 per week

Schedule: