Operations Coordinator - Hounslow, United Kingdom - Headford Group UK

Description

Position Summary
We invite a highly motivated and process-savvy individual to assume the role of Operations Coordinator for Air Export Operations.

This position offers the opportunity to play a pivotal part in our fast-moving air freight logistics framework, focusing on the execution of export operations, customs compliance, and customer satisfaction.

Key Duties

• Manage the endtoend coordination of air export shipments, ensuring both freight and information flow with precision and punctuality.
• Collaborate with clients, carriers, and thirdparty entities to promote seamless operational execution and uphold client contentment.
• Prepare and oversee critical documentation, including bills of lading and hazardous materials paperwork, in compliance with regulatory standards.
• Adhere strictly to all relevant laws, regulations, and corporate policies pertaining to export activities.
• Conduct thorough customs clearance processes, staying abreast of and compliant with specific international requirements.
• Proactively monitor shipments, provide stakeholders with timely updates, and adeptly handle any issues that emerge during transit.
• Administer invoicing, billing, and other associated administrative functions for export shipments.
• Engage closely with sales and customer service teams to ensure customer requirements are met and service delivery is optimized.
• Deliver superior customer service through prompt inquiry responses and efficient problemsolving.
• Continuously seek and implement methods to enhance operational efficiency within the export process.
• Demonstrable experience in freight forwarding, with a specialization in air export operations.
• Comprehensive knowledge of customs regulations and procedures.
• Exceptional organizational acumen and meticulous attention to detail.
• Strong communication and customer service capabilities, able to juggle various tasks effectively.
• Proficient in the use of freight management software and the Microsoft Office suite.
• An independent worker who also thrives within a team dynamic.
• Adaptable to the evolving needs of a dynamic business environment.

Employee Benefits

• A competitive salary that reflects your experience and skill set.
• Opportunities for career progression and skill development within the company.
• A dynamic, supportive, and professional work atmosphere.

Application Process
We are eager to integrate an enthusiastic Operations Coordinator into our team to elevate our air export operations to unprecedented heights of excellence