Loan Servicing - Manchester, United Kingdom - Barclays
Description
Loan Servicing - Payment Specialist
Manchester
As a Barclays Loan Servicing - Payment Specialist, you will be working within CIB Operations & Technology who are the Group wide provider of shared services for Payments and Financial Crime Operations.
Within your role, you will offer support for operational escalations and payment issues from EMEA Loan Servicing whilst operating as a primary source of expertise and reference for complex and technical payment queries, as well as issues from operatives in relation to payment processing.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us.
We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
What will you
be doing?:
- Verifying the work of others in ACBS/GBS/LIQ, investigating, and resolving complex cash breaks, escalating to management where appropriate
- Assisting in the training and development of others on Subject Matter Expertise
- Working autonomously to drive and deliver exceptional business performance through excellent leadership and performance analysis of the business areas
- Identifying and implementing areas for cost and service improvement using own initiative
- Acting as a point of contact for in depth specialist support or guidance for payment related activity in EMEA Loan Servicing
- Supporting for operational requirements, such as releasing high value payments, performing call backs or validating SSIs
- Providing support to the Root Cause analysis for Risk Events and management issues relating to payment activity, including system and procedural issues
- Handling stakeholder management and reporting of performance, KRI's and KPI's
What we're looking for:
- Significant experience in financial or accountancy environment, including complex problem resolution working under own initiative
- Proven experience in a large scale Operational environment
- Good knowledge of and understanding of Lending and/or payment processing, including Reconciliation, ACBS, LIQ
- Familiarity with Workload management / capacity planning
Skills that will help you in the role:
- Ability to be flexible to support other analysts along with the ability to complete or advise on completion of high volume routine/non-routine tasks and prioritise accordingly
- Excellent decisionmaking skills
- Exceptional planning, coordination and organisational skills
- Demonstrable confidence and acts in an assertive manner
Where will you
be working?
The Barclays Technology Campus, just outside Manchester, is our transatlantic tech command centre for information security in the UK. It's the vital strategic powerhouse behind our global operations. Radbroke is a place where big ideas become realities.
Where the talent in the world can build careers full of scope, variety and reward, by creating the technical solutions that meet today's demands, answer tomorrow's questions and redefine the future of finance.
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