Internal Sales/administrator Date Published: 18 Apr - South East, United Kingdom - KeyRecruitment

Tom O´Connor

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Tom O´Connor

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Description

To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer's individual needs.


  • To provide technical and commercial backup to support external sales team
  • To help develop and grow sales to existing and new customers through offering technically sound and cost effective drive solutions matching their needs.
  • Deal with telephone enquiries from customers.
  • Based on information supplied by customer, select appropriate product.
  • Prepare quotations and reports for customers as required.
  • Use company business systems and procedures to maintain history of customer interaction using CRM system.
  • Support external sales team with technical and commercial support
  • Any other reasonable task as requested by the Managers or Managing Director, for the fulfilment of the job and according to the needs of the business
  • Actively follow company policies and will maintain an awareness and observation of Fire and Health & Safety Regulations
  • As duties and responsibilities change, this job description will be reviewed and amended in consultation with the post holder

Requirements:

  • A good telephone manner
  • Capable of working in a close dynamic team
  • ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering
  • Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint
  • Working use of SAP would be beneficial but not essential
  • Knowledge of company product range would be beneficial
  • Technical sales experience would be beneficial
  • Full driving license

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