Internal Sales/administrator Date Published: 18 Apr - South East, United Kingdom - KeyRecruitment
Description
To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer's individual needs.
- To provide technical and commercial backup to support external sales team
- To help develop and grow sales to existing and new customers through offering technically sound and cost effective drive solutions matching their needs.
- Deal with telephone enquiries from customers.
- Based on information supplied by customer, select appropriate product.
- Prepare quotations and reports for customers as required.
- Use company business systems and procedures to maintain history of customer interaction using CRM system.
- Support external sales team with technical and commercial support
- Any other reasonable task as requested by the Managers or Managing Director, for the fulfilment of the job and according to the needs of the business
- Actively follow company policies and will maintain an awareness and observation of Fire and Health & Safety Regulations
- As duties and responsibilities change, this job description will be reviewed and amended in consultation with the post holder
Requirements:
- A good telephone manner
- Capable of working in a close dynamic team
- ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering
- Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint
- Working use of SAP would be beneficial but not essential
- Knowledge of company product range would be beneficial
- Technical sales experience would be beneficial
- Full driving license
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