Customer Experience Specialist - Hampshire, United Kingdom - Star OUTiCO

Star OUTiCO

Verified Company

Hampshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Experience Specialist, Cardiovascular:

Hampshire/IOW:

Star OUTiCO is recruiting for an exciting new team of Customer Experience Specialists Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees work together to enrich quality of life around the world, addressing diverse medical needs through the provision of products and services focused on therapy areas including cardiovascular, oncology and metabolic diseases.

Our client's products are available in more than 20 countries around the world.

The successful applicant will act as the primary point of contact for HCPs and delivering personalized customer experience.

The key responsibilities include:

Using omnichannel approach to engage with customers through different channels, including inperson and remote interactions
Collaborating with different functions to ensure optimized customer experience
Building valueoriented relationships with HCPs and developing deep understanding of their needs
Experience of successful Hospital pharmaceutical sales
Demonstrated ability to understand, interpret and effectively communicate the findings of clinical trial data and relevant clinical guidelines
Strong knowledge of the NHS structure and environment
Business and commercial acumen