Assistant Store Manager - Gateshead, England
1 week ago
Swatch is looking for an Assistant Store Manager to support our team and help drive store success. As the Assistant Store Manager you will play a key role in delivering exceptional customer experiences and supporting store operations.
Responsibilities:
Train supervise motivate employees to meet store goals Plan organize prioritize tasks for optimal team productivity Develop team performance focusing on conversion and customer service Produce team rotas monitor performance Assist with performance management training coaching Help implement induction programs for new employees Assist in training developing the store team Encourage completion of required E-Learning Ensure service standards align with Swatch guidelines Open close the store per company policies Implement security procedures manage stock Maintain awareness of product security hot spots Conduct stock checks audits Accurately report administration stock control Collate sales figures Provide friendly memorable customer service Maintain product knowledge assist with displays Contribute to sales targets deliver exceptional service Reconcile tills daily ensure secure cash handling Handle transactions responsibly including cash cards international currency Keep the store clean presentable Maintain health safety standards visual merchandising Adhere to company policies attend briefings Communicate effectively at all levels Present professionally understand international customer customs Attend Retail Managers Meetings in the absence of the Store Manager Deliver product knowledge customers train colleagues Display products per company policies maintain high presentation standards
Job description
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