Information Request Case Officer - Cardiff, United Kingdom - Cardiff Council

Cardiff Council
Cardiff Council
Verified Company
Cardiff, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About The Service

An exciting opportunity has become available within the Council's Information Governance Team supporting the delivery of the Council's Information Governance practices and helping us build ready for the next phase of our response to delivering services to the citizens we are here to help.


Come and join a growing team and enhance your development by working alongside the Council's Information Governance officers in ensuring that the Council's and contracted services including School's, processes remain compliant with the requirements of the Data Protection Act.


In this role the successful applicant will have the opportunity to develop a wide range of workplace skills and experience, as well as developing knowledge and understanding of the work and responsibilities of working in local government in Cardiff.


About the job

The Council's Information Governance Team provides an access to information service, together with Records Management and Data Protection service to all Council services and citizens and also contracted services to all Cardiff Schools as well as national services including the Welsh Local Government Association and Data Cymru.


You will be responsible for:

  • Managing a caseload of requests for information under the relevant provisions of the Data Protection Act and Freedom of Information Act.
  • Gathering data, analysing and making decisions on disclosure.
  • Supporting Council Officers to ensure that the Councils activities comply with its obligations under information access legislation.


You must be able to operate at a strategic level, have excellent communication skills and work as part of a fast paced team.

The ability to analyse and redact data and empathise with customer circumstances and offer accurate, meaningful advice to customers, senior Council Officers and team members, is a significant and important part of the job.


What We Are Looking For From You
The successful applicant will work as part of a team to deliver a first class service.


You must have the ability to analyse data and empathise with customer circumstances and offer accurate, meaningful advice to customers, senior council officers and team members.


Additional information
This vacancy is suitable for post share.

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Application Guidance:

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Behavioural Competency Framework
**Additional Information:
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Employee Charter:

  • Recruitment of Ex-Offenders:
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Privacy Notice

Job Reference:
RES01121
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