Senior Claims Handler- Leeds - ENGIE

ENGIE

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ENGIE is a global leader in low-carbon energy supply and services.

Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions.

ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.

We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.

Some of our major businesses include First Hydro and Storengy.

We are shaping the future of responsible business by reconciling economic performance with a positive impact on people and the planet.

If you're excited about making an impact, we invite you to join our journey to build tomorrow's low carbon energy systems and meet the challenges of climate change.

ENGIE are recruiting for a
Senior Claims Handler to be based in
Leeds. This is a permanent full time role working 37 hours per week.

Working is flexible in relation to office attendance (1-2 days per week) and standard office hours (8:30am - 5pm Monday to Thursday, 8:30am - 4:30pm Friday) are expected.

On offer is a competitive salary, bonus and benefits package.

Purpose of the job:

To be responsible for handling all pre-action legal claims received, including but not limited to coordinating responses to and responding to pre-action legal claims, interfacing with external legal counsel and applicable internal stakeholders in respect of pre-action and issued legal claims, and reporting to senior stakeholders and Legal Team, to ensure that Engie's legal and financial exposure is minimised.

Key Accountabilities:

Responding to all preaction legal letters received.
Managing the handling of all preaction legal letters from receipt to resolution.
Liaising with, and directing, internal colleagues to obtain information needed in order to respond to all legal letters / claims.
Liaise with external third parties (e.g. TPIs) as needed in respect of any claims.
Drafting responses to preaction legal letters based on agreed internal pro formas.
Updating precedent response letters.
Reporting to management / Legal Team in respect of volume / progress.
Ensure the delegations of authority are adhered to.
Manage the full legal process with external solicitors, liaising with internal Legal Team.
Appointing and liaising with external legal counsel on various matters.
Act as main point of contact for external solicitors' queries in respect of claims
Control expenditure related to the external process.
Collaborate effectively with internal Legal team.
Regularly liaise with management / Legal on strategy.
Advising the business on action to take in respect of particular matters.

Knowledge, Skills and Qualifications required:

Practical experience of working in a legal practice and/or working in a claims handling environment
Proven ability to produce accurate work under tight deadlines
Ability to work effectively with volume administration and information processing
Microsoft Office proficient
Able to manage conflicting priorities
Ability to handle difficult customers and/or their representatives
Teamwork and ability to work with colleagues at all levels
Understanding of the legal claims process
Some knowledge of the energy industry is desirable, but not essential
For this role, you must have evidence of the right to work in the UK. There is no relocation package offered with this role._
Engie is an equal opportunities employer and our goal is to impact lasting change through our actions. Together, we unite for equality and equity. If you are interested in applying, we encourage you to think broadly about your background for the role._
The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers._